Frequently asked questions
What is Real User Monitoring (RUM)?
Real User Monitoring (RUM) is a solution that monitors the actual user experience on your website. It collects real-time metrics from end users to help optimize your website and identify performance issues, without relying on synthetic monitoring.
How does real user monitoring work?
Real user monitoring works in three steps: 1) Set up monitoring by integrating a small JavaScript snippet into your website, 2) Gather information from visitors' web browsers and analyze it, 3) Receive real-time alerts if performance issues are detected.
What kind of data does RUM collect?
RUM collects extensive data from visitors' web browsers, including page load times, loading phases (DNS resolving, receiving, waiting, and rendering times), user interactions, and JavaScript errors.
How can RUM help improve my website's performance?
RUM helps improve your website's performance by providing detailed page load time data, identifying slow-loading parts of your site, and offering insights into user satisfaction at different times of the day. This information allows you to optimize your site for better user experience and engagement.
What is the advantage of RUM over synthetic monitoring?
RUM provides data from actual users instead of relying on synthetic tests conducted by fast servers. This allows you to collect data from various browsers, countries, operating systems, and pages of your site, testing your entire application performance rather than just selected features.
Can RUM help with Search Engine Optimization (SEO)?
Yes, RUM can indirectly help with SEO by providing insights to improve your website's loading speed. Loading speed is a crucial factor for both SEO and user retention, as users tend to leave sites that take longer than 3 seconds to load.
What tools can I integrate with Uptimia's RUM solution?
Uptimia's RUM solution can be integrated with various tools including WhatsApp, Slack, Telegram, Discord, Pagerduty, and many others.
How does RUM help with JavaScript error detection?
RUM helps pinpoint where in your website or application users encounter JavaScript errors across different browsers and operating systems. This information allows you to identify and eliminate these errors for a smoother user experience.
What geographic insights does RUM provide?
RUM provides a clear map displaying loading speed times for your visitors worldwide. This helps you identify problematic countries, understand the percentage of international visitors, and determine if you need a Content Delivery Network (CDN) for better performance.
Is there a free trial available for Uptimia's RUM solution?
Yes, Uptimia offers a free 30-day trial for their Real User Monitoring solution.